Hopefully we have covered all your questions in the Quick FAQ below. However if we have missed anything please use the form on the “CONTACT US” page

What are the delivery charges for orders from the Online Shop?
The charges vary depending on what you buy: Cannabis Seeds sent worldwide : 8.95€ (for more information on how we send out cannabis seeds, see below) Mainland Spain up to 10k - 9.00€ Mainland Spain up to 20k - 15.00€ Europe up to 10k - 20.00€ Europe up to 20k - 25.00€ Postal charges are calculated at checkout. Orders over 150€ often get FREE SHIPPING unless they are especially heavy, when a charge may be added. Checkout should tell you, but if you are unsure about it, just get in touch with us and we will confirm the shipping amount for you. If you are outside Europe and want to buy hydroponics equipment, please get in touch and we will try and find the best price possible for your parcel.
How can I pay?
There are several ways to pay safely online: read the details here
How long will delivery take?
Orders are usually processed within 24 hours of payment. How long the item takes to get to you depends in part in what you are ordering and where. Items sent out within Europe usually arrive within 72 hours, items in Spain within 48 hours. HOWEVER sometimes deliveries take longer, especially those (seeds) going through the normal postal system. The delays are usually at your countries processing departments and are beyond our control. All items are sent with tracking which means you can keep an eye on your parcel.  
How secure is shopping in the Online Shop? Is my data protected?
Its very important when buying ANYTHING online that the card is processed securely and safely. We don't actually handle the card details or data ourselves, this information is handled by Servired, a secure payments system. Because they insist on using only SAFE PAYMENTS card payments are taken using the CVV (or CSV) numbers, and also frequently redirect to your own banks security system (such as verified by Visa) for additional security.

 

 

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